4SERV.NET INC. PRIVACY AND COPYRIGHT

This website is owned and run by 4Serv.net Limited, whose address and other contact details are listed below.

Website visitors

Like most website operators, 4serv Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. 4serv Ltd’s purpose in collecting non-personally identifying information is to better understand how 4serv Ltd’s visitors use its website. From time to time, 4serv Ltd may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Gathering of personally-identifying information

Certain visitors to 4serv Ltd’s websites choose to interact with 4serv Ltd in ways that require 4serv Ltd to gather personally-identifying information. The amount and type of information that 4serv Ltd gathers depends on the nature of the interaction.

  1. Information you provide with us

    Those who engage in transactions with 4serv Ltd are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, 4serv Ltd collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with 4serv Ltd.

  2. Information collected by our clients

    Our clients may collect personal data in connection with the Services we provide to them. 4serv Ltd’s customers control the personal data they collect, and 4serv will not use or disclose that personal data except as authorized or directed by the client in the course of our provision of the Services. If your personal data is controlled by one of our clients and you have concerns about the way that data is managed, please contact that client directly.

  3. Web server logs

    We gather certain information automatically through your use of the Site. This information may include IP addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the Site, operating system, date/time stamp, and clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.

  4. Cookies

    A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

4serv Ltd and its partners use cookies and similar technologies to help us identify and track users’ movements around the Site, their usage of 4serv website, their website access preferences; analyze trends, administer the Site, and gather demographic information about our user base as a whole. 4serv visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using 4serv’s websites, with the drawback that certain features of 4serv’s websites may not function properly without the aid of cookies. More information about cookies can be found at

How we use personally-identifying information

4serv Ltd will only use the personal data we collect as reasonably necessary for the following purposes:

  1. to allow you to use and interact with the Site;
  2. to provide the Services to you as our client;
  3. to inform our development of the Site and the Services;
  4. to communicate with you from time to time in response to your requests for information or as may be relevant to your account with us;
  5. to send marketing communications related to the services we provide;
  6. as required by applicable law or legal requirements pertaining to records retention or for internal administrative purposes;
  7. as specifically authorized by you in writing.

4serv Ltd does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Protection of certain personally-identifying information

4serv Ltd discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that

  1. need to know that information in order to process it on 4serv’s behalf or to provide services available at 4serv’s websites, and
  2. that have agreed not to disclose it to others.

4serv will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, 4serv Ltd discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when 4serv Ltd believes in good faith that disclosure is reasonably necessary to protect the property or rights of 4serv Ltd, third parties or the public at large.

If you are a registered user of a 4serv Ltd website and have supplied your email address, 4serv Ltd may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with 4serv Ltd and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. 4serv Ltd takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding the personal data we collect. However, we cannot guarantee that personal data we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

Backups

Automatic backups are taken on a daily basis, but clients can increase the frequency in which these are taken by purchasing one of our add-ons. Only 14 backups (manual and automatic included) are available for restoration. If a client terminates their account with us, we keep the last 14 backups of their site for 14 additional days.

Publishing Content (Comments, Posts)

Your Profile Picture (aka Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) may be visible to website visitors (e.g. if you leave a comment, forum post, or contribute an article/post).

If you author an article/post, your Username, User ID, Profile Picture (Gravatar), Display Name, Website (URL) (if any) and Biographical Info (if any) are provided to any visitor using the website’s REST API interface.

When visitors leave comments on one of our sites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

You’ll only be able to leave a comment if you opt-in to saving your name and email address in our database. Published content and comments are stored indefinitely unless deletion/removal is requested by the original author.

Your rights over personal data

Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under our control. If you would like to change information that we maintain about you, you may log into your account and change it or submit a support request for any information to which you don’t have access or the ability to change yourself. Information covered by this Privacy Policy may be deleted upon your request, provided that such deletion may impact our ability to provide you with the Services.

You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails.

We may keep your personal data for as long as reasonably required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.