Our company is 100% in the USA and are located in New Jersey. We've been in business for over 20 years now and are one of the very few server management providers that are actually a real incorporated company. Most of our competitors are not even actual companies and don't even list a phone number or address on their site. Some even hide their domain whois registration information. These are all important factors when considering a provider to be trustworthy.

Absolutely yes! Our staff is available 24 hours a day, 7 days a week, 365 days a year.

Our system administrators are capable of tackling any type of technical problem regardless of it's complexity. Naturally complex technical problems may take longer to resolve than simple technical problems, but we absolutely do provide support for both simple and complex technical problems.

PCI compliance (Payment Card Industry Data Security Standard) is an industry standard for the requirements to conduct e-commerce on your server safely and securely. Most server management providers charge extra to make your server PCI compliant, but we include it at no extra charge. We will make the necessary changes and updates to your server to be compliant with these set of requirements.

Unlimited admin time means we do not limit the amount of work that you submit, and we do not charge based on the amount of work that you submit. Some clients submit more than others, so it all balances out. On average, most clients submit between 5 to 10 tickets per month per server.

No, but since we do not have any term contract, feel free to signup for 1 month only. Our price for the entire month is cheaper than any other competitor's one-time fee or hourly rate anyway.

Since we first started, over 99% of our customers have been satisfied. The majority of our clients have been with us from the first day they signed up.